As soon as I saw Zessay.com, I sensed there was something wrong with this service. There are plenty of guarantees at the homepage that are supposed to make you feel safe, but you cannot get any information about the services provided by the company. The service guarantees plagiarism-papers that are written from scratch, but I got paraphrased content from an easily accessible online source.
There is no way to find out what types of products and services the company offers. All you can see is that this is a custom-writing service that also offers editing assistance, but you cannot see if the type of paper you need is being provided before registering at the website.
When I tried contacting the support to ask if I could order a psychology essay, the representative assured me that their team of writers included experts from this niche. Unfortunately, that was enough for me to proceed with the order.
The prices for academic writing, editing and business writing are transparently featured at the website. I’ve already told you how much I detest indefinite deadlines. How am I supposed to order a paper that should be ready within 5 days when the offered options are 5-6 days or 1 day? In this case, I needed the content to be ready within 10 days, so the option of 9-10 days worked for me. The longest deadline is the worst; it’s set to 15+ days, so you can never know when you’ll get the content.
The quotes are separated in seven academic levels: high school, college freshman, sophomore, junior, senior, Master’s and PhD. The prices range from $17.55 to $45.85 per page.
I ordered the 4-page essay in College Junior level and paid $109.4. Discounts are not available.
The fact that I had to contact the support before placing the order made the entire process slow and frustrating. I had to create an account and then I got access to the online form. I provided the needed information and the company assigned a writer (even though there is a misleading button Choose Your Writer at the homepage).
The paper arrived in 10 days, but the writer refused to revise it upon my request.
Contact with the Writer
There was no way to contact the writer during the process of completion. Although there is an online chat feature that connects you with the support system, the representatives are not very responsive. Most of my questions remained unanswered.
The paper I received was not awful, but I recognized a lot of information from an online publication my professor recommended as a useful read. Clearly, I couldn’t submit a rewritten version. I asked for revisions, but my requirements were useless. The excuse I got was that the paper was unique and undetected by plagiarism engines. This is a problem I’ve encountered with several services. Rewritten content is not unique; I could’ve ordered paraphrasing services for a much more affordable price if I wanted such paper.
Lesson learned: never hire Zessay.com again!